Our not attended booked appointments for April came to a total of 215 clinical appointments, this is 39.3 hours worth of clinical time.
42 of these were GP appointments & 173 other clinical professionals such as nurses, health care assistants, physios.
We can’t stress enough the importance of getting in touch if you can no longer attend or need your appointment. We’re looking at different ways we can make this as easy as possible for you as understand that the phone queues can be off putting and frustrating.
You can press option 4 on our telephone system to use the automated cancel appointment service or you can submit a form on our website via KLINIK.