Urgent appointments
To request an urgent appointment for today or tomorrow (Monday to Friday)
- phone us on 01726 829272, Monday to Friday from 8:00am to 6:30pm
- visit the surgery and speak with a receptionist, please view our contact us page for opening times.
When you get in touch, we’ll ask what you need help with.
We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.
Register to contact us online.
Routine appointments
To request a routine appointment in the next 7 days
- phone us on 01726 829272, Monday to Friday from 8:00am to 6:30pm
- use our appointment request form, Monday to Friday from 07:00 am until 15:00.
- use Patient Access
- use your NHS account (through the NHS website or NHS App)
- visit the surgery and speak with a receptionist, view the practice opening times
When you get in touch, we’ll ask what you need help with.
We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.
Register to contact us online.
Your appointment
However you choose to contact us we may offer you a consultation:
- by phone
- face to face at the surgery
- on a video call
- by text or email.
Appointments by phone, video call or by text or email can be more flexible and often means the doctor or nurse can help you sooner.
Increased access to General Practice
In collaboration with Middleway and Lostwithiel Surgery we are now offering routine appointments outside our contracted hours.
These clinics will be held at one of the Surgery locations weekdays between 6.30pm to 8.00pm along with Saturday and Sunday mornings.
Booking is via Reception please phone us on 01726 829272, Monday to Friday from 8:00am to 6:30pm
Cancelling or changing an appointment
- use your NHS account (on the NHS website or in the NHS app).
- use Patient Access
- phone us on 01726 829272, Monday to Friday from 8:00am to 6:30pm
If you need help when we are closed
If the situation is an emergency or life threatening, dial 999 and ask for an ambulance.
For urgent medical advice between 6.30pm and 8.30am weekdays, or during weekends and Bank Holidays, use NHS 111.
For children under 5 phone 111.
For people aged 5 and over go to the 111.nhs.uk website.
[Include information about 111, urgent treatment centres, extended access and late-night pharmacies.]
If you need help with your appointment
- If there’s a specific doctor, nurse or other health professional you would prefer to respond.
- If you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email.
- If you need an interpreter.
- If you have any other access or communication needs.
Home visits
Whilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible. In this respect, if you do need a home visit, you can help us by calling reception before 10:00.
You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed. Please bear this in mind and be prepared to provide suitable details to enable the doctor to schedule house calls.
You can also be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.
